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FAQ

Here are our most frequently asked questions that we get about printing from our Brisbane clients

We’re always happy to answer any questions you have so feel free to contact us to find out more or get a free quote. Our business hours are 8:30am to 4:30pm Monday to Friday.

Offset printing is typically done for large print runs. There are some other technical factors such as colour, stock sheet size, and weight that make offset printing the best choice for some printing jobs.Digital printing is ideal for small runs and to meet tight deadlines. We have a fully equipped printing and photography studio on our premise with both digital and offset printing available.

Yes, if we receive written proof of non-delivery we will reprint and re-deliver at no charge. All our deliveries are monitored and tracked using satellite technology. We do not use sub-contractors, we employ our delivery drivers. On request, we can provide you with a location map showing you when and where your flyers were distributed.

Absolutely! We can provide a printing service for your existing designs or we can assist you with all or any part of your project including copywriting, design, photography and even delivery.

We have our own in-house team who bring expertise in copywriting, design, and photography. You can use each service on its own or use as many of the services you need. We can help you with business cards, invoice books, flyers, leaflets, brochures, booklets, menus, posters, banners, letterheads, and stationery. We can print and deliver your marketing leaflets, provide professional photography and we provide a bulk mail service.

Areas on our REGULAR Fortnightly schedules are being delivered by our licensed bike riders:

– All Riders are licensed Adults who are trained in our Delivery Procedures.

– Each Rider has a Delivery List stating leaflets per household, Suburb Map and special areas noted if required.

– All riders report back if there were any unexpected reasons not to be able to deliver to certain households.

– GPS Data Loggers are issued with every bike to monitor the route taken & checked at the end of each run. Areas on our NON-REGULAR schedules are being delivered by riders or walkers, depending on our load of work.

– Our staff are reliable adult walkers and are cross-checked by our experienced supervisors. All of our staff have been trained and monitored to ensure campaign is a complete success. With high values of honestly, reliability and responsibility, we guarantee performance up to 95% accuracy on all distribution.

The 5% is to cover factors out of our control such as “No Junk Mail Stickers” on letterboxes etc.

We deliver to every household in Residential & Built-up Areas except those which fall into the following categories:

– The residence displays “No Unaddressed Mail” or similar signage.

– The residence is obviously not occupied.

– There is far too much mail in the letterbox to fit any more.

– There are obstacles around the letterbox that make it dangerous for the bike rider
or walker.

– When there is road work, construction happening or unrestrained dogs that cause
safety concerns.

Printing and Advertising - Brisbane - FAQ What How

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